Sliderobes is a specialist in fitted sliding wardrobe doors and storage, and was founded in 1983 by our current Chairman, after the huge potential market for fitted wardrobes in Ireland was identified. Operations began successfully in Dublin in 1983, with a second Sliderobes showroom opening in Belfast some months later to provide customers with fitted wardrobes across the whole of Ireland.
Sliderobes began the process of franchising our operations in 1999 and, working with some of the UKs leading specialists in franchising, developed the franchise proposition, and support systems necessary for a successful franchise operation of sliding wardrobe door companies. The key tenet of this development process was to make sure that the Sliderobes franchise proposition was ‘best-in-class’ from day one and that it complied with all requirements, codes and ethics of both the Irish and British Franchise Associations. Alongside growing through franchising operations, Sliderobes continues to own and operate a growing network of owned showroom and factory operations.
Sliderobes offers our customers creative solutions to their storage problems. Expect an end-to-end service through design, manufacture and installation of fitted wardrobes with sliding doors, as well as a range of matching bedroom furniture.
Looking for built in wardrobe interior storage solutions? You won’t find better in the market; Sliderobes prices are fair, and reflect excellent value for money.
Sliderobes focuses intensely on the quality of our product to make sure that it is fit for purpose and will provide many years of trouble free use for our customers. In association with suppliers, Sliderobes are always seeking to improve the value of our sliding wardrobe doors by introducing new wardrobe finishes and styles. Many companies have excellent products, but the service provided by Sliderobes’ staff differentiates us from other companies in the market. It drives a very high level of repeat and referral business, whether customers want replacement sliding doors, or a whole new fitted wardrobe for a different room.
The aim is for you, our customers, to enjoy the experience of dealing with us, from the very first moment you talk to someone from Sliderobes through to the installation of your sliding wardrobe, and finally to those rare occasions when you might experience a problem in the years after your fitted wardrobe has been installed. We strive to make dealing with us hassle free and fun - you won’t get this Sliderobes promise anywhere else.
We work with customers to resolve their storage problems and give them the design solution they want. It is a partnership between the customer and Sliderobes, and all our staff are fully trained to focus on customer needs and provide excellent levels of service. We aim to assist you in every step of your purchase.
Sliderobes monitor and measure performance across every area of our business and set some of the highest standards of customer service in the industry. We analyse and use this information to improve what we do so our customer service improves year after year. You can read some of our recent customer reviews on our website.
Wardrobes with sliding doors might be our specialty, but we also invest heavily in the development of our systems which are leading edge within the industry. In recent years we have won awards for our CRM (customer relationship management) and bespoke CAD systems.
In short, the team at Sliderobes have a strong code of practice which is adhered to in all areas of our business:
• No hard sell; no “cold calling”. Sales visits are made by appointment only.
• No bad designs: sales consultants should walk away if the product does not suit.
• Be punctual at all times. Always notify the customer of any delay.
• Always keep fitting dates as customers often take the day off work.
• Never, ever, fight with customers.
• Be professional and look professional.
Sliderobes have a strong commitment to the people who work in our fitted wardrobe business. We invest heavily in training and supporting our people to be successful in their roles, whether these are helping you decide on a wardrobe in our showroom, or installing your new sliding door unit in your home. And we offer a friendly, supportive and stimulating working environment that is focused on delivering customer service excellence.
